We bought a BioTek Plate reader from Richmond Scientific, which after a short time stopped working. Richmond took it back and quickly sorted out the problem at no cost in a quick and friendly manner. I would recommend them at any time.
“Richmond Scientific fulfilled our needs speedily, many thanks. We will be back when we require further Gas Chromatographs.”
“Richmond managed to find a component part which had been obsolete for over 10 years, this allowed us to save money because we did not have to purchase a new instrument.”
“When we require any equipment we call Richmond in the UK, they are proficient in packing crating and shipping their instruments to us.”
“Equipment Procurement is a time consuming and exacting task, we find Richmond Scientific can be relied on for efficient and reasonably priced service.”
“Thank you very much to Richmond Scientific. I was really impressed with the customer service and the fast delivery of the pump I bought. The pump was in excellent condition and great value for money. I’ll definitely use Richmond Scientific again.”
“Nick is a man of his word and I would have no hesitation whatsoever in recommending him to purchasers looking for service and value for money.”
I would indeed bear you in mind Filipa; you supply quality products backed by excellent after sales support as you have just demonstrated.