COVID-19 – BUSINESS AS USUAL

WE ARE PLEASED TO INFORM YOU THAT WE ARE STILL OPERATING AS NORMAL. FULL STOCK RANGE IS AVAILABLE OFF THE SHELF, DELIVERIES ARE CONTINUING AS NORMAL. WE CAN SUPPORT AND FULFILL YOUR WISHES BY SUPPLYING, SOURCING AND PROVIDING ADVICE ON LABORATORY/SCIENTIFIC EQUIPMENT, ENABLING FACETIME/SKYPE INSPECTION OF EQUIPMENT AND COLLECTING YOUR SURPLUS EQUIPMENT. PLEASE NOTE, NHS, GOVERNMENT LABS AND COMMERCIAL LABS FIGHTING THE PANDEMIC WILL BE AFFORDED PREFERENTIAL SERVICE. FOR DETAILS PLEASE EMAIL HARRY@RICHMONDSCIENTIFIC.COM QUOTING REFERENCE NHS1 OR PHONE (+44) 01257 270433 - LIVE ANSWERING 8AM-4PM.


Richmond Scientific: COVID-19 Statement

Dear Scientific Colleague, 


We are writing to you to set out the measures we are taking as a business in response to the escalating situation in the UK due to COVID-19.  Our offices and warehouses operating business as usual, we are continuing to provide a first-class dedicated service to the Scientific community.

We have a huge stock of Used and New Lab/Scientific equipment on the shelf, these items can be shipped quickly - if you have any urgent requirements please call us to discuss. 0044 (0)1257 270 433

We are continuing to follow government guidance and are asking our staff to take additional precautions to safeguard the health and well-being of our employees and customers. We will do our very best to support customers and businesses at this challenging time and have taken the following steps

  • We have increased the frequency with which we clean our premises and are ensuring the cleaning standards are consistent with government advice. Customer and colleague safety remains our top priority.
  • We have restricted business travel and have cancelled any non-essential meetings.
  • We have a business response team in place who are monitoring all updates to UK Government policy and guidance.   

If it becomes necessary, we have the resources to access systems remotely and we will endeavour to keep business disruption to our customers to a minimum. If you need us to make some adjustments to the way that we provide our services to you, we will do all that we can to support your request.

 

Best wishes,

 

Nicholas Edmond, Managing Director

Wendy Edmond, Co Secretary

 

Cheryl - Operations

Deborah - EA to N Edmond

Dave - Warehouse

Andi - Accounts

Lisa - Facilities

Harry - Sales

Sam - Inventory

 

 

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