At Richmond Scientific, we know that one size doesn’t fit all, especially when it comes to communication.
Whether you’re looking to buy laboratory equipment or sell your surplus kit, we’re here to help. We understand that how you want to get in touch is just as important as what you want to discuss. That’s why we’re making it as easy as possible to reach us, however suits you best.
Fancy a good old-fashioned phone call? Call 01257 270433 and you’ll get straight through to a real person, right here in our Chorley office in Lancashire. No robots or endless menus in sight.
Prefer to write things down? Drop us an email and we’ll get back to you promptly. We know that some customers prefer the paper trail and convenience of replying when it suits you.
If you’d rather put a face to the name, we’re happy to book in a video call via Teams, Zoom or WhatsApp. This is growing in popularity for lab clearance, allowing you to show our advisors around. It’s also great for video demos of equipment if you can’t visit our showroom in-person.
And if you just have a quick question while browsing our website, our live chat is there for instant answers from the real-life humans in the Chorley office.
We’re not just about selling equipment and shifting boxes. We’re real people, here to offer advice, help you choose the right model and answer your questions.
We’re curious. What’s your favourite way to communicate? What works best for you when buying or selling lab gear and WHY? Let us know!
However you choose to contact us, we’re ready when you are.
