Used Scientific Equipment

Instrumental to Science

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Does the equipment come with a guarantee or warranty?

All equipment is sold as is, with a warranty included only if stated. In this case the equipment will include a return to base warranty. Due to the vast amount of different types of equipment we sell it isn’t possible to have a standard warranty length, for this reason different items have different warranties. The length of the warranty can be confirmed by talking to our sales team either via email or over the phone.

How long will it take to deliver my order?

We ship our products worldwide; as such the delivery times vary. For UK based customers we deliver within seven days after cleared payment has been received.

Does the price include delivery or postage?

The price does not include delivery cost, as we deliver worldwide we are unable to give an accurate general price for postage, thus charges are calculated on each individual order. Simply contact us and we will work with you to ensure speedy and efficient delivery at a reasonable rate.

Can used units be leased or hired

Some instruments are available for leasing and hire

Does the equipment come with its manuals and/or software?

Where possible all equipment will come complete with any manuals and/or software that were originally included. If the equipment doesn’t have its original manual, we will strive to find one for you and include it with your order.

I want a piece of equipment but you don’t have it on your online catalogue, can you get it?

If the piece of equipment you’re looking for isn’t listed on our online catalogues then please contact our sales team by telephone or by email, and we will try our hardest to find one for you. We are normally able to find about 60 % of wanted items.

What condition is the equipment in?

All the equipment we sell is in full working order. Each unit is fully inspected and tested to make sure that when you receive the item it is in an optimum working condition.

I have equipment I no longer need; will you clear it for me?

Yes! Richmond Scientific offer a discreet and professional accredited removal and disposal service that ranges from a single item to an entire site. At all times, we provide a bespoke service tailored to your needs.